How can I activate my sim card for internet?

Any idea how to contact the customer services from a landline overseas? +2782111 does not work on physical landline or skype

I just want to know from vodacom. What happend to my problem: my phone was damage at the vodacom centre in TZN MALL. I want to know where to can a e-mail my photos of my damage phone that I received back from Vodacom. There was no External damage on my phone when I handed it in. At this moment I pay for a phone that is damage by one of the Vodacom shops!!!!!

I have loaded R275-00 via Absa Internet banking on my Vodacom pre-paid Sim. The money is debited from my bank account, but i have no Airtime. Vodacom says it is Absa, Absa says it is Vodacom…….Onbudsman get ready!

i want to block my simcard, not to be using the interner/wap/chatrooms

In June 2009 I took out a contract for my son, and the monthly payment went off via debit order. Ten days after receiveing the phone, it was stolen. I blocked the sim card and blacklisted the handset and had a police case number. In August 2010 the debit payment did not go through but I was unaware of this. In May 2011 I received a note informing me that I was R 1435- in arrears!! WHY DID YOU TAKE SO LONG?? THE PERSON TO WHOM I SPOKE SAID THEY SENT AN SMS, TO THE NUMBER THAT WAS STOLEN AND BLACKLISTED! HOW STUPID! AND WHY DID I NEVER RECEIVE A TAX INVOICE OR STATEMENT, NOT EVEN SINCE INCEPTION OF THIS CONTRACT DID I EVER RECEIVE ANY COMMUNICATION, BUT MY MONEY WAS GOOD ENOUGH! NOW THEY TELL ME THAT I HAVE ALSO LOST ALL THE AIRTIME, FROM THE BEGINNING OF THE CONTRACT!! NEVER AGAIN WILL I DEAL WITH VODACOM! I HAVE 2 CONTRACTS WITH MTN AND 1 WITH CELL C, AND I RECEIVE A STATEMENT EACH MONTH FROM THEM!! THE PERSON TO WHOM I SPOKE AT VODACOM DID NOT EVEN HAVE THE DECENCY TO EXPLAIN OR APOLOGISE – AT ALL! DISGUSTED AND DISAPPOINTED!!!!!!!

I had error in my phone the vodacoms members they fail to asist me this is the second week. Secondly I was got vodacom bursary form that had no returning adress why?

my contract expired in March already do you know contact clients to let them know – I was paying R358.00 per month for only 130 minutes – Vodacom service is pathetic

Recently the mobile phone reception in the Wonderboom, Pretoria area has deteriorated. We get a call, but after five or 15 seconds the call just cuts off. This is a repetative problem for some months now. Attend to this urgently please. It is most frustrating.

I upgraded about a month ago but haven’t received my new phone yet.I tried to find out by dailing 111 from my cell without any success.Can you please let me know what’s going on.

i had a vodacom contract that expired in March no notification was sent to let me know the contract has expired. I paid R350.00 for 130 any time minutes – rip off – they dont notifiy you so u can carry on paying.

I am extremly upset regarding a contract that I took out in December. I used the phone for less than two months and the screen went white. i was told that the LCD was damaged and I had to pay R700 to have it repaired of which I refused and had to pay R120 to have them check it and collected my phone. I then handed it back for repairs as that was the only way to retain my warranty on the rest of that phone and now they charge R800. The phone has been with them for a while and they say that they are waiting for spares which confirms my thoughts that there is a general problem with that phone and they refuse to admit or assist.

I am waiting to be contacted by management of vodacom to resolve this matter.

i stay in Botswana but use vodacom sim when in S.A.How do i register my sim?

All I can say is Vodacom Customer Care Service is ONE BIG JOKE!!!!!!!!!!

I am very disappointed in Vodacom`s service.I applied for a contract phone in April 2o11 and given a reference number to shower that my application was succesful,but I am still waiting for the cellphone even now.What is happening?

I HAVE BEEN TRYING TO OBTAIN AUTHORISATION TO MAKE INTERNATIONAL CALLS.I DIALED 082111-NO RESPONSE.I TRIED THIS MORNING AGAIN-MANAGED TO GET THROUGH,COULDNT FIGURE OUT WHICH OPTION TO USE-CHOSE ONE-WAS TOLD I WAS GOING THROUGH TO AN OPERATOR AND THE LINE WENT DEAD.I WENT TO A VODACOM SHOP-THEY WERE UNABLE TO HELP IETHER.THIS IS TOTALLY USELESS CUSTOMER CARE.

I am with Nashua Mobile. I have been charged R203.62 with VAT for a service I do not even know what for. Called my service provider and referred me to WASPA. Even went to the store and was told cannot help me as they are off line. How do I find out what I am being charged for and how can I stop it with immediate effect.

Dear CEO vodacom
I herewith want to express my sincerest disappointment in the Vodacom service.

We were in Europe. While in SA we did everything to the book to roam our cell (take note – not an old one). However NOWHERE in EUROPE and UK could we use the cell. We could see there networks bud could not connect. Attached, we emailed customercare@vodacom.co.za to ask for assistance – and they just ignored us. We asked for assistance in Switserland and Swisscom just assured us that it’s a problem from our service provider.

In one of the countries a school group from SA shared the Hotel with us – all of them with Vodacom pay as you go’s could not sms home.

Vodacom really gave us as clients unacceptable poor service and was a disgrace for South Africa. What’s more – on internet it was advertised that we could roam our pay as you go with the “travel on” – thus also false advertisement form Vodacom!!!

We need an explanation urgently!!!

HI Vodacom, I had my sim card registered in Jan. 2010 as per the goverment regulations. This year a day after the cut off time my cell was blocked as my sim card was deemed to be unregistered. I went into the vodacom shop to enquire as to why this had happened. The consultant barely spoke to me, it was as if he was doing us a favour to check on his sytem to see if my sim was registered.
He then told me yes it has been registered and did not no why it had been blocked. He duly did some typing on his key board and told me it should be okay now,not even an apology on behalf of vodacom. On Thursday 21st July the same thing occured, dialed 111 one, the consultant duly did some work on his side and told me that the reason for my sim being locked as unregistered
was that I do not let my cellphone’s battery discharge completely. I have to use till it is dead then recharge it. This is utter bull as I have been using the phone for 2 years and these problems only started occurring after the rikka cut off date. I also have a contract with vodacom which is due for renewal at the end of this month but I am now seriously considering switching to another service provider

I would like to find out if can qualify for another contract phone

ia vodfone mobile broadband but the signal were i stay is poor is there a way for me to get better signal i stay on a farm between louis trichardt and levubu in limpopo iam paying more at this moment to conect than what iam surfing the net it took me one and a half hour just to connect to your homepage please i need help

My opinion of Vodacom customer service is that it is probably the worst I have ever encountered. Your Midrand Customer service hardly exists. Regrettably I have to go to this center for assistance, and each time my blood boils at the lack of interest, arrogance and FU attitude. I was at the customer center today at 13h00, only 5 out 12 service counters were operational (and this during business persons lunchbreak)All I wanted was a dual sim card for my new iPad.
As a business person I cannot afford over an hour for this simple request (plus the travel time to get to the center – allow 2 hours)
Vodacom need to realise that we as customers expect better than this – your profits are astronomical – try to spend some of it on bettering your service (082 454 1002)
I walked out in disgust, and still do not have my sim card

I have a talk 100 contract which I pay an average of R1500 a month, my bank account has just been deducted with whooping R5300 yesterday and attempts to get to your customer service to find out what has happened failed.I need assistance and explaination very fast. part of my contract indicates that my maximum limit is R1500 per month otherwise the phone get soft locked, how did this come about?

I was phoned by a lady on 15th septmb,said i had won a blackbery torch.So she asked my phisical addres,then i gave her.but is almost a month now.i never receive anything.
So i just want to know is lady a croock or how? I just got the number she called me with.(012 8042437)i forgot her name.

i payed my account in full this month and my services was blocked this morning!! i called accounts 082 1946 and after holding the line for an hour and being cut off many times, i got through to a consultant informing me that my account has been payed in full!! she was going to put me through to speak to someone, and i got cut off again!!! i do not have the time to go to the vodacom shop!!

My phoned has been soft locked and I am on a top up contract. I’m not the only VC user I know who has this problem. Please let me know when my service will resume?