Commenti a: Toyota Customer Service

Di: Ken Levings

Ken Levings — Sat, 17 Dec 2011 22:19:20 +0000

How can you fix the horrible radio antenna reception on 2007 Camry?

Di: Bob Lipscomb

Bob Lipscomb — Sun, 12 Jun 2011 21:08:59 +0000

I have been a loyal Toyota customer. I own a 2007 Yaris, a 2008 Tacoma and
a 2008 Prius Touring vehicle. We recently have had problems with headlights on the Prius. We were quoted $1200 to fix them. When I spoke to the service dept. (Toyota of Easley) I was told that labor was a minimum of 3 hours because the bumper had to be removed. I have observed folks on You-Tube changing bulbs in 12 minutes without removing the bumper. I think the headlight housings are extremely high priced ($300 Each) and the high intensity bulbs run $186 each. It seems the headlight housings had moisture in them and when I asked whose fault that would be, the service manager aswered with the question, “When tires wear out, who’s fault is that?” I felt insulted because everyone expects tires to wear out but I think I speak for many prius owners who are disappointed that headlight fixtures wear out. To me, it’s like expecting a rearview mirror to wear out. I won’t be buying Toyotas in the future because of the assinine response to my legitimate question. My expectations of Toyota were much higher.

Di: TANIA TAKAHASHI

TANIA TAKAHASHI — Sun, 05 Jun 2011 02:44:30 +0000

I decide to write to TOYOTA because my hard problem just starte two days ago.
I have a Toyota RAV4 2001/2002.
I live in Brazil and the problem just started this week (June,2/ 2011). We don’t have any help in Brazil. After reading all the comments in all the forum in Internet, we found out that the problem occurs all over the world, and we saw what was posted.
However, we saw that some letters, from Toyota motor sales USA, inc., telling us that certain 2001 to 2003 rav4 vehicles with transmission problems and had repair before could have the expenses reimbursed.
How much does it cost to repair or change the ECM in my RAV 4, 2001/2002?
I did not do anything until now. My car is in the garage and I need information about.
The price that INTERJAPAN in Rio de Janeiro (BRAZIL) asked, was U$ 8500. This is to much money for a car 2001/2002.

We read:
Toyota issued a bulletin where it is recommending that the ECM computer be replaced by a new one, but since this have affected so many vehicles (more than 240,000 units), Toyota extended their warranty to cover this problem specifically. The new warranty covers up to 10 years or 150,000 miles, whichever comes first. This new warranty will cover both the ECM computer and the transmission. If you are having this problem and your RAV4 is less than 150,000 miles, you should first visit your local dealer before bringing your RAV4 to be repaired to any independent repair shop. The documents about this bulletin and warranty extension…
What is the reality about this problem? And how to solve it?
How to get the warranty extended in Brazil?!! How does it work?

I took the car to INTERJAPAN and they gave me a price, about U$ 8500, to change the “corversor de torque’ and after look for in the internet, we found out that a recall for this problem.
I will wait for an answer.

Di: AHMED

AHMED — Mon, 30 May 2011 09:08:38 +0000

Bahrain has purchased from the Toyota Land Cruiser 2011 GXR V8 chairs cloth screen without a price of $ 55700
Upon receipt of the car and found several problems
First the problem of high prices compared to price other vehicles
Second satellite problem is high chair and stick my head to the roof and my tall 188 cm
Third problem ringing sound in the steering in the rough places
Fourth problem of vibration of chairs in the rough places
Fifth problem is no sound insulation to the outside airnnise
Sixth problem when you open a rear window air pressure occurs, and the inconvenience and vibration
Seventh problem brakes do not work as required in emergency situations and sudden
Eighth problem Toyota Bahrain staff do not have the experience or solutions
Toyota Service Department did not return my car and kept it
Is Japan’s Toyota began to neglect the reputation built from years staged???

MY CAR LAND CRUISER GX-R 4.7

CAN TOYOTA HELP CUSTOMERS
I EMAIL ALL TOYOTA STAFF NO ANSWER UNTIL NOW!

Di: Eoghan Gallagher

Eoghan Gallagher — Fri, 06 May 2011 22:34:05 +0000

I have a problem with the steering of my 08 Avensia D4D where is is always pulling to the left. The car has been checked on more than one occasion and on my last visit two new front tyres were fitted and i was tild that the problem was sorted but it is still the same; pulling to the left and wearing the tyres unevenely

Di: Rabinarayana Mishra

Rabinarayana Mishra — Sun, 13 Feb 2011 13:11:20 +0000

I had booked a Innova L.E Model vide order booking for Rs 1,00,000. They had advised me that we will deliver the said vehicle to you in one month. But till date they have not deliver the vehicle. I had several times phone about this matter. But they are saying that we will deliver the vehicle within fifteen days . But now both of them are not responding my phone call. The dealer other staff says that we had given several complaint to TOYOTA regarding your booking but no one respond it.

Di: Thomas Prius

Thomas Prius — Tue, 03 Nov 2009 14:37:05 +0000

I like Toyota for comfort and technology of its vehicles