Toyota Customer Service

Contacts, ratings and reviews

Toyota Motor Corporation, headquartered in Japan (Toyota City and Nagoya, Aichi, and in Tokyo) and founded in 1937 by Kiichiro Toyota, is the world’s largest automaker,

Below customers rating of Toyota Services and Support

Do you have a problem with your car? What kind of problem? Do you need Toyota spare parts or accessories for your auto (truck, car, SUV, hybrid or minivan)?
Are you searching for Toyota contacts or spare parts?

Phone number: 800-331-4331
Fax: 310-468-7814

Adress for mail
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Ave.
Dept. WC11
Torrance, CA 90501

There are many informations and services on official site (toyota.com or your local official site in your country) as FAQs, emails and all the contacts of your local dealer.

If you want an advice from other users or want to help someone tell your experience with Toyota Customer Care here.

Rate Toyota support, leave a comment or a review of your Toyota car and assistance.

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Time for troubleshooting
Politness
Competence
Accuracy of communication
Price of service
Global satisfaction
Rating: 7.8/10 (1 vote cast)
Toyota Customer Service, 0.0 out of based on 1 rating

Comments:
7 Comments posted on "Toyota Customer Service"
Thomas Prius on novembre 3rd, 2009 at 16:37 #

I like Toyota for comfort and technology of its vehicles


Rabinarayana Mishra on febbraio 13th, 2011 at 15:11 #

I had booked a Innova L.E Model vide order booking for Rs 1,00,000. They had advised me that we will deliver the said vehicle to you in one month. But till date they have not deliver the vehicle. I had several times phone about this matter. But they are saying that we will deliver the vehicle within fifteen days . But now both of them are not responding my phone call. The dealer other staff says that we had given several complaint to TOYOTA regarding your booking but no one respond it.


Eoghan Gallagher on maggio 7th, 2011 at 00:34 #

I have a problem with the steering of my 08 Avensia D4D where is is always pulling to the left. The car has been checked on more than one occasion and on my last visit two new front tyres were fitted and i was tild that the problem was sorted but it is still the same; pulling to the left and wearing the tyres unevenely


AHMED on maggio 30th, 2011 at 11:08 #

Bahrain has purchased from the Toyota Land Cruiser 2011 GXR V8 chairs cloth screen without a price of $ 55700
Upon receipt of the car and found several problems
First the problem of high prices compared to price other vehicles
Second satellite problem is high chair and stick my head to the roof and my tall 188 cm
Third problem ringing sound in the steering in the rough places
Fourth problem of vibration of chairs in the rough places
Fifth problem is no sound insulation to the outside airnnise
Sixth problem when you open a rear window air pressure occurs, and the inconvenience and vibration
Seventh problem brakes do not work as required in emergency situations and sudden
Eighth problem Toyota Bahrain staff do not have the experience or solutions
Toyota Service Department did not return my car and kept it
Is Japan’s Toyota began to neglect the reputation built from years staged???

MY CAR LAND CRUISER GX-R 4.7

CAN TOYOTA HELP CUSTOMERS
I EMAIL ALL TOYOTA STAFF NO ANSWER UNTIL NOW!


TANIA TAKAHASHI on giugno 5th, 2011 at 04:44 #

I decide to write to TOYOTA because my hard problem just starte two days ago.
I have a Toyota RAV4 2001/2002.
I live in Brazil and the problem just started this week (June,2/ 2011). We don’t have any help in Brazil. After reading all the comments in all the forum in Internet, we found out that the problem occurs all over the world, and we saw what was posted.
However, we saw that some letters, from Toyota motor sales USA, inc., telling us that certain 2001 to 2003 rav4 vehicles with transmission problems and had repair before could have the expenses reimbursed.
How much does it cost to repair or change the ECM in my RAV 4, 2001/2002?
I did not do anything until now. My car is in the garage and I need information about.
The price that INTERJAPAN in Rio de Janeiro (BRAZIL) asked, was U$ 8500. This is to much money for a car 2001/2002.

We read:
Toyota issued a bulletin where it is recommending that the ECM computer be replaced by a new one, but since this have affected so many vehicles (more than 240,000 units), Toyota extended their warranty to cover this problem specifically. The new warranty covers up to 10 years or 150,000 miles, whichever comes first. This new warranty will cover both the ECM computer and the transmission. If you are having this problem and your RAV4 is less than 150,000 miles, you should first visit your local dealer before bringing your RAV4 to be repaired to any independent repair shop. The documents about this bulletin and warranty extension…
What is the reality about this problem? And how to solve it?
How to get the warranty extended in Brazil?!! How does it work?

I took the car to INTERJAPAN and they gave me a price, about U$ 8500, to change the “corversor de torque’ and after look for in the internet, we found out that a recall for this problem.
I will wait for an answer.


Bob Lipscomb on giugno 12th, 2011 at 23:08 #

I have been a loyal Toyota customer. I own a 2007 Yaris, a 2008 Tacoma and
a 2008 Prius Touring vehicle. We recently have had problems with headlights on the Prius. We were quoted $1200 to fix them. When I spoke to the service dept. (Toyota of Easley) I was told that labor was a minimum of 3 hours because the bumper had to be removed. I have observed folks on You-Tube changing bulbs in 12 minutes without removing the bumper. I think the headlight housings are extremely high priced ($300 Each) and the high intensity bulbs run $186 each. It seems the headlight housings had moisture in them and when I asked whose fault that would be, the service manager aswered with the question, “When tires wear out, who’s fault is that?” I felt insulted because everyone expects tires to wear out but I think I speak for many prius owners who are disappointed that headlight fixtures wear out. To me, it’s like expecting a rearview mirror to wear out. I won’t be buying Toyotas in the future because of the assinine response to my legitimate question. My expectations of Toyota were much higher.


Ken Levings on dicembre 18th, 2011 at 00:19 #

How can you fix the horrible radio antenna reception on 2007 Camry?



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