Southwest Airlines Customer Service

Southwest Airlines is one of several American airlines. It is a “low-cost carrier” that offers only business model. It is the largest airline in the United States.

If you have a problem with your flight, cargo, baggage and luggage, credit card or ticket, you can find help directly on Southwest Airlines web site or try to contact the company by phone:

Reservation & Information (Spanish speaking)
1-800-VAMONOS (1-800-826-6667)
Reservation & Information (English speaking)
1-800-I-FLY-SWA (1-800-435-9792)
Rapid Rewards Customer Service
Customer Relations – 214-932-0333 Mon-Fri, 7am-8pm CT

And if you want to help other customers tell your experience with Southwest Airlines, leave your opinion & ratings.

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Global satisfaction
Rating: 7.3/10 (1 vote cast)
Southwest Airlines Customer Service, 7.3 out of 10 based on 1 rating
5 Comments posted on "Southwest Airlines Customer Service"
DEBORAH SMITH on aprile 21st, 2011 at 02:06 #

I have had positive feedback for any commuication with Southwest…I would like to hear something other than a busy signal when trying to talk to ANY person at 214-932-0333. Being this is the number for Headquarters, something like, welcome to SW all lines are busy… to let you know you have the right number.

Tom W. on maggio 17th, 2011 at 00:44 #

You need more people and phone lines to handle the volume of calls you are getting to customer care (214-932-0333). I have been trying to call this number for three days and always get a busy signal. Please upgeade your customer care operation.

C Douglas on giugno 18th, 2011 at 02:56 #

Southwest has become like the other large airlines; miserable customer service due infrastructure and employees that just don’t care. What a joke, & their corp # 214-932-0333… good luck ever getting through.

D. R. Smith on dicembre 6th, 2014 at 15:42 #

Southwest is as close to a SCAM as they can get.They are horrible to deal with and they do not give a damn.

Jessica on giugno 24th, 2015 at 23:12 #

Try calling Southwest customer service 1-214-932-0332 ext 321. I played around with some numbers and got through.

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