Porsche Customer Service

Contacts, ratings and reviews

Porsche SE is a German automotive manufacturer of luxury and sport automobiles headquartered in Zuffenhausen, a city district of Stuttgart, Baden-Württemberg and born in 1931 by Ferdinand Porsche.
Latest most famous models are Boxter, suv Cayenne, Cayman and 911 (997).

Below customers rating of Porsche Services and Support

Do you have a problem with your car? What kind of problem? Do you need a spare parts for your auto? Do you want more information about Porsche models?
Are you searching for Porsche contact?

Go to the official site of Porsche to contact your local dealer.

For Canada you have to go on this page porsche.com/all/dealer2/canada/en/default.aspx

For US go to page porschedealer.com/dealer/usLocator

For other countries go diretly on main page and choose your country.

You’ll find phone numbers and adresses.

If you want an advice from other users or want to help someone tell your experience with Porsche Customer Care here.

Rate Porsche support, leave a comment or a review of your Porsche car and assistance.

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Time for troubleshooting
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Competence
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Price of service
Global satisfaction
Rating: 4.9/10 (2 votes cast)
Porsche Customer Service, 5.0 out of 10 based on 2 ratings
Comments:
3 Comments posted on "Porsche Customer Service"
Andy Perahia on gennaio 7th, 2011 at 08:01 #

Hello,

I’m very surprised at the lack of professionalism on the dealer level.

I wonder who I might contact to share some experiences about the dealers I’ve visited in my search for a first Porsche, including the one where I recently purchased a vehicle.

Thank you very much,
ANDY PERAHIA
Annapolis MD 21403

In particular are Tischer of Silver Spring, HBL Tysons Corner and Town of Englewood.


Mohammed alkuwari on febbraio 18th, 2015 at 08:44 #

Good day to you.
I am deeply dissappointed with the service i am getting with my porsche to the extent i am selling my car. My car is still under warranty and i took an appointment to extend my warranty. i was shocked to know that the dealer wants to keep my car for more than a week to do so. They want to check the car(still under warranty and running smoothly) and the dealer want to check and check and probably come up with a milion defect to abuse the customer. I know now why people were warning me from porsche. Too bad we are getting such customer service and i lost my passion to porsche. I was considering an upgrade to a panimera now i am planning to sell the car.

greetings from QATAR


Donna Crenshaw on maggio 4th, 2016 at 23:37 #

I purchased a 2014 Porsche 911 4S back in November, 2014. When it was delivered from Napleton Porsche, it was covered in scratches. The delivery man’s comment was…”I told them I was not delivering this car as dirty as it was and they had a crackhead come out and dry buff it.” We went through all the channels of reporting it and was told by Porsche NA that we had to give the dealer the opportunity to rectify the situation instead of sending the car back. They found and paid a local body shop to completely destroy the black paint. The swirls and lines are so bad it looks like a zebra finish. The body shop said they buffed on it for five days because the scratches were so bad. Long story short…Porsche NA said the dealership should remedy the situation however, they couldn’t make them do anything. So I have had a car in my garage for 17 months that hasn’t been driven and we just found out that we have to go to arbitration, at a cost of $40,000 for my attorney’s retainer fee. They now say since an attorney is involved, it’s between me and Napleton Porsche. That’s the easy way out, Porsche. Where were you when I didn’t have an attorney and was trying to get your help? This is my fourth and last Porsche. There are too many other options out there to have to deal with this type of company.



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