M-Audio Customer Service

M-Audio is a manifacturer of audio hardware and accessories. It produces keybords, monitors, audio interfaces, microphones, digital dj, mixers, audio equipment, home music recording instruments, live sound etc… primarily known for his cheap prices.

If you have trouble with M-Audio audio equipment visit the official site m-audio.com. You can find forum support and local phone numbers that offers support.

Technical support:

E-Mail: sales@m-audio.com
fax: (626) 633-9070

Free phone support (30 days from purchase) for registered products
(626) 633-9055 for professional products
(626) 633-9066 for consumer products

Phone support for registered products (free support periood expired)
(888) 918-3444

For other requests:
fax: (626) 633-9060
phone: (626) 633-9050

If you want an advice from other users about your product or want to help someone tell your experience with M-Audio, leave your comment!

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Time for troubleshooting
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Global satisfaction
Rating: 4.3/10 (2 votes cast)
M-Audio Customer Service, 4.4 out of 10 based on 2 ratings
7 Comments posted on "M-Audio Customer Service"
Neil McCollum on dicembre 13th, 2010 at 18:32 #

My M-Audio Studiophile AV 40 speakers quit working after 3 days. I checked the outlet, cord and fuse – all are OK.

Boglea Adrian on gennaio 12th, 2011 at 21:09 #


I own a M-Audio Firewire 184 and it is not anymore recognized by any system.
I testet in in 4 diferent computers, like Windows XP, Windows Vista, Windows 7 and Mac also.
None of them recognized any soundcard attached.
Is there a flas reset or any other solution present?

thank you in advance,

J. L. on maggio 21st, 2011 at 04:17 #

Hello. I have a question. I bought the M-Audio Solo recently and it comes with a 6 pin to 4 pin, and a 6 pin to 6 pin cable. I have a macbook Pro, and that needs an 800 series cable. So my question is: If I use a 9 pin (800 series) to 6 pin cable to connect my mac to the Firewire Solo, will it require that I connect the av adapter which isn’t necessary when you use the 6 to 6 pin cable that already comes with it?

farzad on giugno 14th, 2014 at 20:55 #

I have axiom air 61. but not work it.
the firmware is damage. i need hex file for program lm3s5r36 cortex chip.
best regards.

Alfred Swindler on febbraio 21st, 2015 at 08:02 #

I have a profire 2626 audio interface and my computer can’t find it because the chips in the firewire sockets are blowen

vinh ho on marzo 25th, 2015 at 06:58 #

support my m-audio driver PN:AU02-073BO SN 297Z073005AE4

Jeff Lorber on aprile 1st, 2017 at 17:44 #

Hi my name is Jeff Lorber. I just bought a key station 49. The high C does not work. Everything else is fine. Any suggestions ?
Thank you

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