Commenti a: BMW Customer Service

Di: Ibrahim

Ibrahim — Wed, 05 Oct 2011 04:21:43 +0000

I bought BMW 740 Li in Riyadh Saudi Arabia. The car is brand new and the origin of the car is Bahrain and has 5 years Service Inclusive Plus. When I brought it to BMW Dealer in Riyadh to open the service file, they refused to service it and asked me to pay SR 10000 Ten thousand Saudi Riyal to do so. Do they have the right to charge this high amount just to open a file?

Di: John Willard

John Willard — Wed, 23 Mar 2011 20:31:48 +0000

My 13000km F800GS failed on the highway when the main coolant came off the engine.Bike was towed to dealer,was told it was a known problem but had to pay because my bike was not on problem recall list.Why?Called BMW,didn’t get back to me!

Di: Eric Tan

Eric Tan — Fri, 14 May 2010 13:15:08 +0000

I realise the logo on my steering seems to be fading/peeling from the inside. What can I do? Thanks

Di: John MacLellan

John MacLellan — Wed, 21 Oct 2009 08:53:51 +0000

My bmw 320d touring is telling me that a service is due The car is booked in for service 5th Nov first avail date What is the mileage leeway so as not to affect the warranty?
The handbrake has to be pulled on very tight to stop the car rolling Is this this normal?
I have a bmw foldaway towbar fitted but have to keep the towball out to stop the electrical socket filling up with water. Should there be a cover fitted to prevent this since water in the electrics is not very healthy?

Di: Mat

Mat — Thu, 01 Oct 2009 17:21:23 +0000

I have a great experience with bmw’s assistance, maybe a little expensive, but very good, and then bmw makes wonderful cars