BMW Customer Service

Contacts, ratings and reviews

BMW (Bayerische Motoren Werke AG) is German Company. It started to produce motorcycles after First World War and then automobiles. Now is one of the most important Cars Brand in the world.

Below customers rating of BMW Services and Support

Do you have a problem with your BMW car or motorcycle? What kind of problem?
Are you searching for BMW spare parts or contacts?

BMW offers support for every troubleshooting but if you want an advice from other users or want to help someone tell your experience with BMW Customer Care here.

Rate and review BMW support, leave a comment or a review of your BMW car-motorcycle and assistance.

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Rating: 4.8/10 (2 votes cast)
BMW Customer Service, 0.0 out of based on 3 ratings
Comments:
9 Comments posted on "BMW Customer Service"
Mat on ottobre 1st, 2009 at 19:21 #

I have a great experience with bmw’s assistance, maybe a little expensive, but very good, and then bmw makes wonderful cars


John MacLellan on ottobre 21st, 2009 at 10:53 #

My bmw 320d touring is telling me that a service is due The car is booked in for service 5th Nov first avail date What is the mileage leeway so as not to affect the warranty?
The handbrake has to be pulled on very tight to stop the car rolling Is this this normal?
I have a bmw foldaway towbar fitted but have to keep the towball out to stop the electrical socket filling up with water. Should there be a cover fitted to prevent this since water in the electrics is not very healthy?


Eric Tan on maggio 14th, 2010 at 15:15 #

I realise the logo on my steering seems to be fading/peeling from the inside. What can I do? Thanks


John Willard on marzo 23rd, 2011 at 22:31 #

My 13000km F800GS failed on the highway when the main coolant came off the engine.Bike was towed to dealer,was told it was a known problem but had to pay because my bike was not on problem recall list.Why?Called BMW,didn’t get back to me!


Ibrahim on ottobre 5th, 2011 at 06:21 #

I bought BMW 740 Li in Riyadh Saudi Arabia. The car is brand new and the origin of the car is Bahrain and has 5 years Service Inclusive Plus. When I brought it to BMW Dealer in Riyadh to open the service file, they refused to service it and asked me to pay SR 10000 Ten thousand Saudi Riyal to do so. Do they have the right to charge this high amount just to open a file?


jeff anderson on luglio 3rd, 2012 at 18:00 #

I had a flat tire on my 2005 745 li yesterday on a very busy interstate in Dallas. After jacking up car, removing the lug bolts I was unable to get wheel off car. I called Bmw roadside assistance. I gave them the vin off of car, they new what i was driving and proceeded to tell me the only people that can change my flat tire was the dealership. Unbelievable! They would not help me until i gave them my credit card info and charge me for wrecker service to pick up my car. After sitting another hour the wrecker company called me to say it was going to be another hour and a half before they would pick up my car. This puts me getting to a dealership after hours. So i called the dealership and talked to service dept. They informed me that the info i received from bmw roadside was totally incorrect and that i could change the tire myself. they instructed me on tire change that i completed. i sat on side of interstate for 2.5 hours because of the poor info i received from them. I called back to cancel seeing how the wrecker hadn’t left yet and wanted my money back. Now i have to wait 3-5 days to get a refund on the money Bmw wrongfully took immediately. In my opinion i was almost scammed out of $120.00! If that would have been my wife or daughter they would have been scammed! How many people have been scammed by the incorrect info they are receiving from your roadside assistance company? I purchased the Bmw because I believed the service would be above par compared to less expensive car companies, apparently i was wrong! I am very dissapointed in Bmw customer service!

I knew i should have bought another Mercedes.
Every time i took my mercedes in for anything, they made sure i had a loaner car to drive for free!
Every time i take in the bmw i have to rent a car? Unbelievable!
At this point i do not see myself ever buying anymore of your products.


shanaaz shabodien-philander on settembre 27th, 2013 at 18:11 #

misinformed about the service due on my car using the ‘key reader system’. I was quoted R1000.00 for a bulb on headlight including labour that will take half a day and on the same day the price changed to R3500.00 excluding labour.


john chan on settembre 25th, 2015 at 14:49 #

I have 2014 335i VIN# NR91455
Signed up for connected drive but I can not add a vehicle. please advice.
Thanks


congressman on dicembre 25th, 2015 at 03:30 #

Absolutely not.



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