Behringer Customer Service

Behringer is a german manifacture of audio instruments and equipment as mixers, modeling-effect processors, loudspeakers, monitors, midi controllers, guitars and bass amplifiers, PA systems, microphones, etc..

Are you try Behringer produtcs? Do you have a problem with Behringer, try to visit the official site

You can also obtain phone support in your local region at these numbers:

Tel.: +1 425 672 0816
Fax: +1 425 673 7647

For Australia
Tel.: +61 3 9877 7170
Fax: +61 3 9877 7870

For Singapore
Tel.: +65 6845 1800
Fax: +65 6214 0275

For China, Macau, Hong Kong
Tel: +86 10 6410 9180 / +86 10 6410 9181
Fax: +86 10 6410 9185

For Japan
Tel.: +81 3 5281 1180
Fax: +81 3 5281 1181

International call numbers
Tel.: +49 2154 9206 4149
Fax: +49 2154 9206 4199

If you want an advice from other users about Behringer products or want to help someone tell your experience leave your opinion!

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Time for troubleshooting
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Global satisfaction
Rating: 2.1/10 (6 votes cast)
Behringer Customer Service, 2.1 out of 10 based on 6 ratings
36 Comments posted on "Behringer Customer Service"
chris on ottobre 29th, 2011 at 19:02 #

i have bought a BCD 3000 when i connect it and use it with virtual dj it is always freezing the screen and the music. Why is it doing this

BOB on dicembre 23rd, 2011 at 23:03 #

We are looking for a signal digital processing board for unit PMH2000.
Thank you

russell richards on marzo 1st, 2012 at 17:35 #

i have the old model eurorack ub802. The power suply has a short in it. How can I get a new power suply? Where can I find it? I know there are newer and better mixers but I am very satisfied with this one and wish not to get rid of it.

tutu on agosto 17th, 2012 at 01:51 #

I’m not gonna lie…i’m no review writing type of person. But customer service was most definitely outstanding!!! I couldn’t hear out my headphones but within 10 mins the problem was solved…after months of me not being able to figure it out myself! SUPERB!!!!!

Ken Korey on novembre 12th, 2012 at 21:04 #

I have a Behringer BCF200 and I am trying to set it up with Sonar x2 64 bit, windows 7, 64 bit. I had this set up with Sonar 8.3 but cant get it to work with x2. I need help! I tried calling customer service but the message says that the office will be closed on Jan 16th 2012 form 7am-5:30pm. Its Nov.12th 2012. I keep getting disconnected. I am in the process of purchasing the x32 but since I am having so much trouble trying to speak to someone about this problem, I am a little hesitant.

Willy on agosto 28th, 2013 at 09:12 #

Do not buy from Behringer…..can’t contact anyone for service.

Lee Hunt on settembre 11th, 2013 at 20:10 #

Do not buy a Behringer anything if you are interested in customer support. I have tried by phone and email for more than three weeks with no response.

R. Berkman on ottobre 7th, 2013 at 23:37 #

No response to phone attempts. Emails go to black-hole too. Absolutely arrogant.

Joseph on marzo 5th, 2014 at 23:35 #

I have been tring to contact behringer technical support for assist in connecting my remote for the x-32. I am connecting a I-pad to run the x-32 remotely but cant get the ipad to connect. I’ve already installed the software. Just need a technican to help me. The mixer is still under warranty.

bud legrande on marzo 27th, 2014 at 00:36 #

I can’t keep my pc connected to th x32evenafter I updated and tryedthree pcs and one of the fades isent working right please call or Wright an e mail so I can either return the board or get a new one I justbaoght the x32on the 19

feruzi on ottobre 13th, 2014 at 06:36 #

Behringer customer service is does exist at all. I wish this company can close or sale it. I really don’t these people went to school for business.

Marcos Nery on marzo 8th, 2015 at 15:19 #

I have been trying to register a mixer I bought and it won’t work.
Can anyone help me please.

Joe Ray on maggio 8th, 2015 at 21:44 #

What amplifier is most recommended to get the most (safely) out of a pair of vp1800s subwoofers?

louis lomeli on agosto 13th, 2015 at 16:39 #

I have a Europower 6000 mixer and trying to connect concert monitors. Do I need a separate amp? or how can I connect monitors to mixer? the manual does not help. Can I have someone call me 310-384-7224? or email specific detailed instructions on this matter as I just purchase this item only for the reason that I can connect speakers and monitors without the need of a separate amp.

Gary on ottobre 23rd, 2015 at 15:30 #

Dear Customer Care (Behringer),

I am extremely disappointed with the backup service for Behringer South Africa. We are a church based in Durban, KZN, South Africa and purchased a Behringer 16 Channel Sound Desk from a supplier in Durban about four years ago. Recently the sound desk has been giving us some problems. When I contacted our supplier I was informed that Proaudio Johannesburg are the only Company that can service the sound desk as the Company appointed by Behringer in Durban takes over six months in order to return the equipment to the clients. I am unaware of which company has been appointed in Durban but they have a terrible reputation amoung your own suppliers. It is unfair for our Church to have to fit the bill which may be in excess of ZAR1000 to send through the Behringer Sound desk all the way to Johannesburg and to have it returned at our cost. If Behringer fail to provide a proper accredited service agent in Durban, they should at least bare the cost of courier to Johannesburg and back to Durban. We purchase BEhringer in good faith that we will get the necessary back when the need arises however if this is the back up we can expect then should question whether Behringer is the right brand for us!

fermin on dicembre 14th, 2015 at 09:50 #

I have a Behringer PMP3000,The speakers output have 2 transistors but i don’t have the numbers. The card id is: Behringer PM OUT pc8514120rev. and the parts are T and T4.Can you tell me the part number ? Thank you.

George on gennaio 19th, 2016 at 03:55 #

Does any one now what’s the best email to reach out to behringer!

shylesh on marzo 8th, 2016 at 04:51 #

i have the behringer mixer pmp6000 europower. some technical issues.
could you advise on.
when I turn on the mixer I don’t get any sound in the speakers.
just a trat sound at 10 second intervals

greg on giugno 3rd, 2016 at 17:52 #

anyone what power cord I should use for a behringer mx1804x mixer?

Ian-Ross Vayro on giugno 6th, 2016 at 10:03 #

I hope you can help me. I purchased a Behringer U-PHORIA 202 which is a brilliant quality pre-amp but it has a major flaw. The MUSIC volume is actually a master volume and when faded down also drops the Mic volume. Is there another Behringer U-PHORIA product that has NO master volume and separate volume controls for Sound from laptop and 48V mic. Ian-Ross.

Roy Webb on luglio 27th, 2016 at 23:30 #

I just purchased a Behringer XENYX 2442 FX and it was supposed to have the ENERGY XT2 compact Behringer Edition cd. It was not in the box when I opened it. Is there some way to either get that cd mailed to me, or a place to download it online?

Ronald Bouwmeester on luglio 28th, 2016 at 19:52 #

I am looking for the effectsboard diagram of the Behringer V-Tone MGS1200H. Can somebody help with that?

keith braden on settembre 11th, 2016 at 23:07 #

i have a firebird gx108 and would like to change the phone out jack to a simple output jack so I can hook two together. (output jack into guitar input is this possible?) how??

Sweet Water Support on settembre 22nd, 2016 at 01:26 #

Behringer sx2442fx on board effects going crazy for no apparent reason and sporadically. Nothing turned up it will even doing with the main pulled down the fx 1 and 2 are reading a signal but there is no reason for this …

Robbie on ottobre 16th, 2016 at 03:47 #

Hi. My X1832XUSB just shut down on a gig after there had been a ‘trip out’ due to a disco light shorting, it wouldn’t come back on, I checked power cord fuse etc but still wouldn’t power on, I notice on the rear panel where the power cord connects the fuse in that unit was dead, it also states that the fuse must be the correct fuse. 100-240V 50/60Hz 50W FUSE: T 1.6A H 250V Problem, where can I get one in Ireland? I think its crazy to have a system where if a fuse goes it’s like the end game.
Any advice would be appreciated.

Nathaniel Smitih on ottobre 25th, 2016 at 23:39 #

purchased a new uma25s .cant load the s s movie.from my understanding the Codecs a re in the movie.THE movie wont play so I cant play a note . was able to everything else

haywhy on novembre 18th, 2016 at 18:35 #

pls my x32 is writing no fader, wc is making d fader light nt to work and making d mixer sick… pls do i need to do anything?

Emmanuel Asare-Bediako on novembre 21st, 2016 at 19:37 #

Please some output channels of Assignable Output Connectors (XLR) section of my Berhinger X32 Compact have gone off, which I suspect might have been caused by electric power feedback thru signal cable from amplifier. Is there any way to reset or reprogram it? A fast resolution would be much appreciated. Thanks

Michael Nytsch on novembre 24th, 2016 at 08:15 #

We bought two Behringer Eurolive B115D 2-Way Active PA Speakers, have had them for about a year now, these are great speakers and over the last 3 weeks we seem to be picking up a wireless signal in the speakers, after turning on for about two hours the speakers pulse with the music playing, it’s very annoying for out customers, can’t find any on/off switch for the wireless function, please help
Thank you

Willem on dicembre 5th, 2016 at 19:47 #

I have 4 Behriner mixers and now I know that it is e hell of a job to get the interface drivers to download. Please is there someone how can send me the drivers or cn tell me where I can fond them en how to install. Thank you.

Michael Nytsch on dicembre 14th, 2016 at 08:46 #

I have 2 Behringer Eurolive B115D 2-Way Active PA Speakers and sent an e-mail about 2 weeks ago about the wireless mode on the speakers is fluctuating on and off constantly, is there a way to shut off the wireless mode on these speakers so that i can use them again, people can’t listen to the music or sing with it as is now, i’ve had to bypass the speakers to get some music and Karaoke for our customers, please help, thank you Mike Nytsch

Ebenezer Yankey on febbraio 2nd, 2017 at 08:18 #

i just got an x32 digital compact console, i switched it on and phantom lights were on but there was no display on the screen. i need help to get the console working. thank you.

Jacob B Graziano on febbraio 22nd, 2017 at 17:23 #

I am seeking directions on how to get best sound from the Ultratone K900FX

Michael Nytsch on febbraio 25th, 2017 at 09:42 #

Have not received an answer to my speaker problem with wireless to date.

david kroeker on marzo 12th, 2017 at 23:27 #

ser: S1600600AEC
1) display for usb sometimes! shows but only after 6 to 10 minutes. otherwise garbled.
2) At higher bass volumes, the speaker vibrates and distorts.
3) brand new unit.
Please advise

wallace ward on marzo 17th, 2017 at 19:16 #

Behinger suck the phone number dont work and there is no way to get in contact with them

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