Averatec Customer Service

Averatec is a laptop computer brand owned by TG Sambo (Trigem) that have a large shop online where client can buy notebook, all-in-one pcs and many computers accessories.

Do you have a problem with your Averatec products? Try to find all the answers on official site www.shopaveratec.com.
You can also contact Averatec customer service by phone:

Information about products
Email: sales@trigemusa.com
Phone: 714/429-8900

Inquires:(888) 641-4110

Customer Service for online store:

Free phone support (30 days from purchase) for registered products
(626) 633-9055 for professional products
(626) 633-9066 for consumer products

Phone support for registered products (free support periood expired)
(888) 918-3444

For other requests:
fax: (626) 633-9060
phone: (626) 633-9050

If you want an advice from other users about your pc, notebook etc.. or want to help someone tell your experience with Averat, leave your comment!

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Time for troubleshooting
Accuracy of communication
Price of service
Global satisfaction
Rating: 7.5/10 (1 vote cast)
Averatec Customer Service, 7.5 out of 10 based on 1 rating
15 Comments posted on "Averatec Customer Service"
D.Tachover on novembre 4th, 2011 at 20:55 #

hello ‘ I have nd 3700 series . when workin with word or text edit (microsoft )
the cursor is jumping backwerd some times . what can be done ?
thanks Dafna.

samuel george on luglio 11th, 2012 at 18:46 #

my screen has expanded and when im on facebook everything is small

Joe crawford on febbraio 9th, 2013 at 21:22 #

Averaged must be the worst run company in the world!!! I’m not even sure that it is even still in business! I have tried over an hour to contact someone regarding a problem I’m having with a series 3200 lap top. I haven’t even been able to reach a working number.

Nick on aprile 1st, 2014 at 22:29 #

Has Averatec updated firmware for their 6100 series laptops so owners can transition from Windows XP to Windows 7 ?

Laura on luglio 25th, 2014 at 19:43 #

I purchased an Averatec All in One Series computer for my daughter 4 years ago for Christmas. The computer worked for less than a year. I have taken it to 3 different repair businesses and spent more than the original purchase price trying to have it functional again.
I am very disappointed in this product and would never recommend this product to anyone.

Robert Mcfarland on agosto 25th, 2014 at 19:50 #

My sister passed away and left me with a computer with out a password,vista home premium,can`t get in,isthere a way i can bypass or reset it.,AVERATEC all in one

Diana Marczak on dicembre 10th, 2014 at 00:58 #

My friend has an Averatec 2200 laptop and the battery stopped charging. Because of the age of the laptop he assumed he needed a new battery. We got a replacement battery for it. The battery placed well, the light was solid green. However it is now beeping – but both low battery alarms are switched to off and it still beeps. When checking the Battery in the control panel it says “unknown”. Any suggestions?

Cyndi Castile on aprile 2nd, 2015 at 22:42 #

I received my replacement Averatec on September 19, 2013, after sending it back to the company I bought it from. Everything had been going alright except now it is humming. I have not been able to reach anybody because the numbers are disconnected. Why would my Averatec all-in-one desktop be humming? What can I do for it?

Connie J Sajwaj on agosto 12th, 2015 at 21:52 #

I need a power supply cord for Model no: All In One Series
Part no: D1130EA1E-1
Factory no: 2(05/2009)
I have called the numbers listed on your website and am making no progress. Can someone please call me at 228-218-4540?

Sylvia Sindelar on agosto 13th, 2015 at 23:09 #

Just got a averatec lap top need to put it on English

Brian Griffin on febbraio 12th, 2016 at 00:07 #

I have an older, Averatec 3200 laptop.

I had to reformat. I can’t find drivers for this laptop anywhere.

There are many : driver search software around, but since I can’t get ethernet or wireless, they are useless. Where are the XP drivers?!

sarbjit Singh on settembre 12th, 2016 at 05:48 #

you can find the Averatec drivers at driverguide.com

Ghost on dicembre 4th, 2016 at 11:25 #

I want to reset my All in one pc but I lost the cd, how can i reset it in another way?

Bakul M Bhatt on dicembre 6th, 2016 at 21:38 #

I have a Sotec 3123xs laptop. I upgraded it from Windows xp to Windows 7. It requires a revised BIOS. Where can I find a revised BIOS for this laptop?
Please help.

Patti on marzo 30th, 2017 at 05:24 #

i need a rescue disk for a 7100 laptop. Does anyone know where i can purchase or get one?

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